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A New Mission for Media

Facilitate the flow of information to the point of its highest value. The media industry at large has lost its path. Most media companies are heavily tilted toward media as entertainment, rather than media as information. As a result, they are engaged in a digital race to the bottom, where falling ad CPM drives them…

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Component Contracts in Service Oriented Systems

PRINCIPLE: Relationships must be governed by contracts that are monitored for performance. In order to build a reliable system that is composed of many services, we need to have some guidelines for making the services reliable, both in the technical sense, and in the more psychological sense of people having confidence that things will work.…

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Take heed, managers: your “best practices” are killing your company

If you are a manager, you need to understand the ideas of W. Edwards Deming. Deming wrote several books about management, in which he chastised American business schools and American corporate management for perpetuating a failed philosophy and failed management techniques. Deming proposed a new philosophy of management motivated by quality and grounded in systems…

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How to set up a new PC in 12 Steps, or How I spent my evening renewing my disgust with Windows

Step 1: Spend 30 minutes unpacking boxes, peeling plastic, and connecting cables. Step 2: In breathless anticipation, press the power button. Step 3: Spend another 30 minutes hunting for the Windows Product Key so you can access the computer you just bought. Find it, finally, on an indelible sticker on the far side of the…

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